Shipping & Returns Policy

Shipping Information

• Delivery Time: Orders are processed within 24–48 hours and typically delivered within 3–5 business days across Pakistan.
• Shipping Method: We use trusted local courier services for safe and fast delivery.
• Shipping Charges: Free shipping on orders over PKR 2,000. A flat fee may apply for lower-value orders.
• Order Tracking: You can track your order any time via our Track Your Order page.

Returns & Exchanges

• Returns are accepted within 7 days of delivery.
• Items must be unused, in original packaging, and in resellable condition.
• Exchange is offered for wrong or damaged items; notify us within 3 days of receiving the order.

Refund Process

After receiving your return, we’ll inspect the item and process your refund to the original payment method within 5–7 business days if approved.

Return Shipping

Customers are responsible for return shipping costs unless the product is damaged or incorrect. We recommend using a trackable shipping service.

Need Help?

Still have questions? Visit our Contact Us page. Our support team is happy to assist you.