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Frequently Asked Questions

Find quick answers to common questions about Tomi Wrist Watches, orders, shipping, and support.

Frequently Asked Questions

How can I track my order?
Once your order is shipped, you will receive an email or SMS with the tracking details. You can use that to follow your order’s journey.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery for orders across Pakistan. You can pay when your item is delivered.
What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery, provided the product is unused and in original packaging.
How can I contact customer support?
You can reach us through the Contact Us page, via email, or WhatsApp. We’re happy to help you!